Kohl’s is an online shopping platform where you can find different products related to household equipment and wearing of men, women, and child. You can purchase a different variety of products depending upon your choice and taste. So, If you want to get all varieties of the products under a single umbrella them Kohl’s shop is the best option for you. They are always involved to improve their selves and facilitate customers with more products and varieties. Therefore they perform an online survey” to get valuable feedback from their customers to improve their services. They also reward the customers with fascinating prizes for giving their valuable time to participate in this activity.
What is the Kohl’s listen survey about?
The purpose of this survey is to encounter the problems that a customer is facing during the visit to Kohl’s store. This survey will help the authorities to fix their mistakes and to improve their customer services as well as to train the employees. The survey consisted of various questions related to the quality of the products, prices of the products, speediness of the delivery and overall satisfaction of the customers. You have to answer these questions. Make sure that you answer correctly and honestly based on your previous experience with Kohl’s. Your feedback is much worthy for Kohl’s because it will help them to identify their gaps.
Rules and Requirements:
You will have to full fill some basic rules and requirements to participate in the survey. Below are given the rules and requirements of the Kohl’s online survey:
- You must be 18 years old or above.
- Basic knowledge about the English Language.
- You should have a healthy internet connection with an electronic device like a laptop, cell phone or PC.
- Only residents of the United States are eligible for Kohl’s listen survey.
- You should have a receipt of the last visit of Kohl’s store having 4 digit unique codes.
- Employees of Kohl’s store are not eligible for this survey.
- The only online survey is available.
- Only one coupon can be exchanged by submitting one survey.
How to complete Kohl’s listen online survey?
You will have to follow the below given steps to perform an online survey. It will take only 10-15 minutes. Make sure you answer all questions correctly and honestly to improve the system;
- Visit the official website of the survey. Link for the survey is: https://www.kohls.com/ecom/feedback/or http://www.inmoment.com/websurvey/2/execute#/1
- You should have the latest receipt of Kohl’s store.
- You will have to enter two details on the opening page:
- 4 digit store number
- 16 digit access code
- These two numbers are given on the receipt.
- On the next page, you are required to ask about your experience that you have at Kohl’s store recently.
- In the next question, you will be asked about accommodation and how much you would like to recommend Kohl’s store and share your experience with your friends.
- Then you have to rate the services on the basis of:
- Availability of assistance
- Speed of checkout
- Staff friendliness
- Product availability
- Cleanliness of merchandise
- Overall cleanliness
- Then you have to answer about price value and storage space.
- On the next page, you have to explain the experience during the recent visit to Kohl’s store.
- In the last page, you have to comment about your personal information such as:
- Annual income
- Background(select from the list)
- In the last click on the NEXT button and survey will be finished.
After completing the survey, you will be awarded the following two types of rewards:
- A gift voucher of worth $1000 which can be used at any branch of Kohl’s store.
- 10% offer coupon code for shopping at Kohl’s store.
If you find any kinds of problem in filling the survey or you have any query related to any survey, please contact on following contact detail:
- Customer Service Helpline: (855) 564-5705