Cinemark is a movie theater chain and comes under the umbrella of Cinemark Holdings, Inc. It is an American company and has setups in North America, South American, and Taiwan. It is a high profile company and believes in customer care. For this purpose, Cinemark carries out an online guest experience survey. In this survey, valuable feedback is taken from the customers and is utilized in the best possible manner to ensure good quality services and memorable experience. Upon the completion of the survey, the customer is provided with coupon code, which can be used for eatables and rewards, and with a chance to enter sweepstakes – free movies for the whole one year.
What is the Cinemark Survey about?
With the help of this survey, the company enables itself to improves its services and provide customers with an exquisite experience. This survey provides the company with areas to improve on and to increase the overall performance. In the survey, you will be asked to rate your experience with the Cinemark services. Your rating will indicate your satisfaction. At the end of the survey, an option will be provided to suggest any improvements and point out any difficulties you faced. The completion of this survey will also enable you to take part in the sweepstakes program of Cinemark.
The following information will be useful regarding the survey and sweepstakes.
• Start Date of sweepstakes program: 1/1/2019
• End Date of sweepstakes program: 31/12/2019
• Survey Website: www.cinemarksurvey.com
To have a meaningful impact on the improvement of services and quality of Cinemark, all the questions need to be answered with honesty and previous experience.
Rules and Regulations for Survey and Sweepstakes
Following rules and regulations should be kept in mind while taking part in the survey and entering the sweepstakes.
• The participant should be a legal resident of (50) the United States and District of Columbia.
• Must be 18 years old.
• Cinemark Holdings, Inc. employees and their close relatives are not allowed to participate in the survey.
• Must purchase to have the receipt with details like ID, access code, time and date.
• For sweepstakes, there are two methods to participate.
o Mailing (one entry per envelope)
• Only one entry is allowed per month.
How to Complete the Cinemark Survey?
There are certain steps which need to be followed to complete the Cinemark online survey. Follow the below-mentioned procedure and you will face no issues.
• Firstly, you have to visit the survey portal which is addressed at www.Cinemarksurvey.com
• The language of the portal can be changed to Spanish by clicking Española below the start button.
• On opening the portal site, you will be asked to provide certain details to proceed further. The receipt which you purchased should have these details:
- Theater ID
- Access Code
• After that, click the start button and a questionnaire page will open. In this page, you would rate the services of Cinemark based on your experience. After that, you can also give suggestions for improvements.
• On completing the survey, you will get a coupon code which you can use to get a cold drink or any other allowed item.
• Now the sweepstakes program is there for you to take part in. if you are lucky enough to win the sweepstakes you will get to watch movies for free but only for one year.
• So to enter the sweepstakes program of Cinemark, your personal information would be required like the name, phone number, date of birth, email address, residential address. If you win the sweepstakes, you will be informed through the information you have provided.
On successfully completing of the Cinemark Survey two rewards will be given to you.
• A Coupon code to buy cold drinks or popcorns or any other eatables at the counter.
• You will become eligible to enter the sweepstakes program of Cinemark.
Upon facing any kind of problem, while undertaking the survey, make use details given below to help you out of any difficulty. You can also reach out to them in case you have any general queries.
Cinemark Office: 18002463627
Customer Service: 1972665100